Don’t take it from us. Here’s what some of our clients have to say:
(click below to view testimonials)
"After looking for a home to purchase for two years with no luck, we made the decision to build a house in Lexington with Ben and his team. Now that we've moved into our gorgeous semi-custom home--under budget and two weeks early--we couldn't be happier with our decision. It's fair to say that we were nervous about the process, having heard horror stories of projects that spiraled out of control in terms of budget and timing. Instead, Ben's wonderful team coordinated a process for our build that was incredibly smooth, transparent, choreographed with precision, respectful of our needs, and--to my surprise--fun.
Everyone on the Finnegan team--from the construction crew to the office managers to the subcontractors--were so competent, professional, and unfailingly lovely to work with. Our project manager, Bob Riley, was simply amazing. Once construction was underway, we were in touch nearly every day. Bob was knowledgeable, detail-oriented, and genuinely thoughtful. During a home build, there are hundreds of decisions to make, large and small, and Ben and Bob consistently curated high quality choices for us, so that we could focus our energy on the details that meant the most to us. They researched multiple options, gave us smart guidance on where to spend and where we could save, and never pressured us in the final decision making. (Not to mention these guys are just about the most pleasant people on earth--we actually miss talking with them every day!)
We were also touched by the many small, considerate actions Ben and his team took upon themselves. When Steve, our site manager, noticed that I had chipped the frame on one of our bathroom mirrors, he asked the painter to touch it up with a fresh coat to match our chosen trim color. The construction crew kept the site so clean and quiet the neighbors raved to us that they hardly knew a house was going up. Bob and Ben even gifted some plantings from the old property to our next-door neighbor who was thrilled to receive them. When they gave us the keys to our new home, Bob presented us with the number he had saved from the old house to keep as a memento. It was such a thoughtful gesture, and we opened this next chapter of our lives with nothing but good vibes and positivity.
Now that we've moved in, we have the joy of marveling over the beautiful craftsmanship of our home up close. Most of all, we feel so grateful to have gone through this process with such good, caring people. This is our forever home, but if we had to do it again, we'd happily go back to Ben and his team in a heartbeat. "
~Ting & Howard, semi-custom build, Lexington
"We are sisters. We were so fortunate to buy houses in Winding Rd, built by Ben’s company of Finnegan Development. Thanks to everyone in his company for their enthusiastic service and support. They always tried their best to meet our personal needs since we started buying houses. After we moved into the house, they always resolved the problems quickly once we reported any problem using the house, which provided a lot of convenience to our lives. They are an amazing team! We are very grateful for Ben’s company quality service that allows us to live in peace!"
~Jenny and Nancy, semi-custom build, Lexington
"We recently moved into the Winding Road neighborhood. From the start, we knew we were going to have something special. Ben and his team were focused on building homes that not only pleased new residents, but also enhanced the surrounding community. He engaged nearby residents throughout the planning process to ensure their support. He seamlessly integrated the new development and retained the beauty of the natural environment. He’s built a community of people, not just a cluster of houses.
Specifically, for our home, it was a wonderful experience from the architectural design phase to closing. Ben and his team were professional, patient and very flexible with how involved we wished to be for the interior design selections. They were great at problem solving when we wanted something a little different. It’s evident that Ben and his team take great pride in their work and want to fully satisfy all of their customers. They are also just really nice people to work with.
~Lorien, custom, Lexington
"Working with Finnegan Development was a great experience. We had looked at existing houses in Lexington for a long time and came up empty. We’re a big family with big ideas and we wanted a home that met our needs – not a compromise. Ben and his team went out of their way to design and build our dream home. From the base plan we were able to make changes to balance our needs, wants, and budget. For example, we extended the dining room, rearranged the kitchen to make space for a walk-in pantry, and added a second bedroom in the attic. We were a bit of a handful, but they made it work. We were given a closing date one month in and it never slipped. The build process was skillful, organized, and accommodating. Everything was handled smoothly & professionally; a real partnership to building the perfect home. We’d do it again in a heartbeat."
~Nora, custom build, Lexington, MA
"We worked with Finnegan Development on what turned into a highly customized new construction project. Everyone we interacted with - from our initial phone call with Denise in the office to the day Brandon handed us the keys to the new house – was warm, professional, and a pleasure to work with.
During the planning and design phase, Jamie and Ben spent countless hours with us and had seemingly endless patience to consider and evaluate every detail of the project, talking things through until we were 100% happy and ready to move on to the next decision. Having Brandon on-site on a daily basis was key; he kept the project running smoothly and on-time, answered every question using his seemingly encyclopedic knowledge of the building process, made valuable suggestions, and closely supervised the sub-contractors to ensure a very high quality finished product.
We simply couldn’t be happier with the end result and will always be grateful for everyone at Finnegan Development for making our dream home a reality."
~Kathryn, custom build, Lexington, MA
"It has been a very positive and rewarding experience to work with Ben Finnegan and his team. We came with some unusual and very specific requirements, which are not part of a typical house. Ben and his team took pride in finding solutions meeting our needs. They presented and discussed alternatives and trade offs and always made sure that we were happy with the decisions. Ben and his team were extremely accommodating, even when we made a several changes during the construction. The house is now ready on time and on budget. It is everything we dreamed about and more - and for that we are truly grateful.
We were in the unusual situation of building two homes in parallel. Both are beautiful homes, but working with Ben and his team was by far the better experience. There were never any surprises. Problems and challenges were tackled with a positive attitude. Ben, Brandon, Jamie, Katie and Mike are all true professionals. They are the best at what they do, and they take pride in and enjoy their work. They pay attention to detail and deliver a high quality product. We benefitted from their experience and knowledge every step of the way and have a much better home for it."
~Vibeke & Gustav, semi-custom build, Lexington, MA
"It has been an honor and a pleasure to work with Finnegan Development. Ben and his team are phenomenal to partner with, as they not only build a quality home but they also have exceptional customer service. They genuinely care about their customers on a personal level, and want them to be happy in their new home. At the same time, they have tremendous expertise and build nothing short of a beautiful, state of the art, high quality product. Their attention to design, detail and craftsman is superb. The team was open, very reasonable and accommodating throughout the process, and provided excellent suggestions along the way. Many builders can deliver on quality and many can provide good customer service, but Finnegan Development is completely unique in the building industry as they exceed expectations for both. We absolutely love our home and we would gladly work with Finnegan Development anytime."
~Paige & Shawn, semi-custom build, Lexington, MA
"The Finnegan Team actually exceeded our expectations and beat our aggressive deadline which was amazing. We had a very pleasant experience. The team is trustworthy; they stand by their word, and are very knowledgeable. We purchased our home at the foundation stage, so we were able to do lots of customizations, and the team was great about guiding us through all the decisions that need to be made. They really held our hands throughout the whole process. Ben has always been the opposite of “builder stereotypes” — he’s honest, transparent, and so invested in the end product."
~Kim, semi-custom build, Lexington, MA
"We had a great experience in working with Finnegan Development. I would do it again tomorrow, and I think that says a lot! I know it sounds like a cliché, but they were great to work with. We had a great experience in working with the architect who was very flexible, and all the customizations were easy. When Ben says something he keeps his word; they really are great people. All around it was a great experience, and we would (and often do) highly recommend Finnegan Development!"
~Nathalie, semi-custom build, Lexington, MA
"It has been a great experience to work with Finnegan Development for our new house in Lexington. After selecting the initial floor model, we proposed several changes based on our needs. We were given the opportunity to meet with the architect directly to explain our needs. After some really helpful discussion with the architect and with Finnegan Development, pretty much all of our needs were successfully met with some extra cost that were very reasonable. One of our best experiences with Finnegan Development came during the construction of the new house. They made superb effort to build quality and customer satisfaction into this process. For example, they proposed multiple designs of the ventilation of the range hood to make it look nice. They made numerous changes without charging an extra fee. There were many examples like this that we could clearly feel they went out of their way to make customers happy.
Post sale customer service was another great experience with Finnegan Development. They were extremely responsive for any repair/service needs we had (there weren’t any major ones since the house was built with good quality). Overall, through the whole process of purchasing, building and post-sale service, Finnegan Development clearly demonstrated they put quality and customer satisfaction at the top of their priority."
~Jingtao, semi-custom build, Lexington, MA
"We had such a wonderful experience working with Finnegan Development and continue to rave about them to any of our friends who are thinking of building. We feel they are truly unique in that they were able to simplify the building process for us as clients. From the start when we laid out the initial plans with Ben, we found him to be very accommodating in listening to what we wanted out of our home and working to make it a reality for us within our budget. Ben and his whole team were very accessible throughout the entire process. When we had questions they were quick to respond and always knew exactly what was happening in the house at any given moment. They were also very flexible in working with us on some custom features and requests that arose along the way… even when they posed a challenge to our budget and timeline (for example, when I chose custom bathroom tile that was backordered nearly until our closing date). The entire Finnegan Development team worked hard to make our home exactly what we wanted and we even moved in ahead of schedule. We couldn’t be happier."
~Joe & Lee, semi-custom build, Reading, MA
"We hired Finnegan Development to build our custom home. Ben and his team were great about accommodating our requests and educating us along the way. The subcontractors were terrific. We love our custom cabinets that go to the ceiling, the beautiful woodwork, and the attention to detail. We have no regrets!"
~Tavery, custom build, Lexington, MA
"What an amazing house. Ben Finnegan and his team were off the charts for us. We pushed the boundaries on many things still they were able to deliver the house on time. Ben and his team are very professional and have a positive demeanor, which is an asset that often gets overlooked. We will not hesitate to build another house with them."
~Kavita, semi-custom build, Lexington, MA
"At this time when the weather is extremely cold, we are experiencing such satisfaction in knowing that everything is perfect with our new home. This new house is so energy efficient that we even spend less for our utility bills than our old smaller house. Everyone in my family loves this new home! Thank you so much “Finnegan Development”."
~Jun, semi-custom build, Lexington, MA
"Dear Ben and company,
We wanted to write and say thank you for a wonderful experience, from start to finish. Every time we mentioned to people that we were building a home, they shared horror stories and warned of deadlines missed by months, clashes with builders and shoddy work. Not so with Finnegan Development. The project was extremely organized and completed on our tight deadline. The team was a true pleasure to work with and everything was done with the utmost care and attention to detail. We love our house. The exterior is classic and well-proportioned. The wood doors add an old-school charm that we adore. We cannot wait to sit on the porch in the spring. Inside, the details are perfect. The windows are large and the house is filled with light. We cannot get enough of the coffered and beamed ceilings, the wainscoting and the built-ins. The room sizes are spacious yet comfortable and not overwhelming. You have built us this amazing family house. Ben, you were so nice to work with and we can never thank you enough for coming to us first with the lot. Your idea to add the dining room sold us on the house and it is one of our favorite rooms. Jamie was remarkable. We couldn’t imagine a more smart, pleasant, fun person to work with. He kept on top of every detail, responded to emails and calls promptly, happily priced out endless upgrades for us, and even provided much-needed counseling when necessary. Mark’s work is breathtaking and every cabinet, vanity and built-in is perfect and truly makes the house a home. The kitchen is an absolute joy to cook in. Brandon’s attention to detail is exceptional. He is extremely knowledgeable, managed the construction on our tight deadline, and offered excellent advice and suggestions. Henry has great energy and was instrumental in helping us create a house that was unique to us. He listened and came up with fabulous ideas, especially in the master bathroom. Amy designed a beautiful house that is the perfect family home, inside and out. The time we spent consulting with her reviewing our design choices and tweaking the plans to fit our family was absolutely worth it. We highly recommend meeting with her during the process. We are beyond impressed with the Finnegan team and cannot say enough great things about you all. We love our house and we feel privileged to call it our home."
~Ann & Erik, semi-custom build, Lexington, MA
"We just want to say thank you for our experience in selling property to Finnegan Development.
From the beginning of us calling to get info, to the ending of the final signing. You were always pleasurable to communicate and do business with.
For my sister and I it was an emotional sale and you made us confident in our decision. Thank you again It was a pleasure doing business with you!"
~Andria and Anna, Lexington
"I recently sold my parents home to Finnegan Development. Mr. Finnegan came highly recommended and after I met him I could see why. He was very respectful and made me feel that I had made the right choice. I would recommend Finnegan Development to anyone."
"To find a person with Ben’s integrity was very refreshing. We agreed on a price for our home and he never tried to low ball us. Ben was a true professional in every sense of the word. Ben was a pleasure to deal with and we highly recommend him."
~Fred & Edna, Lexington
"I had a good experience dealing with Ben on the sale of my property. Ben paid a fair market price for my property and I did not have to go through the hassle of putting it on the market. Ben carried through on his commitments and closed on the property on time and without any issues. If you are considering selling your property to Ben, I can say that he was a pleasure to work with."
"Many builders do not recognize that they are neighbors for the short amount of time they are working on a new house. Though they are not living there, they impact the street in an enormous way. Finnegan Development is truly a great neighbor! Before work begins, Finnegan Development sends a letter to all neighbors introducing themselves, describing the project, and opening a line of communication to express any concerns that may arise during construction. Their job sites are incredibly well run, neat, extremely low dust, safely fenced and quiet. Traffic concerns are minimal as deliveries are efficient and off street as much a possible; employees and sub contractors take care to park out of the way to allow for great traffic flow. Finnegan Development also takes great care to keep shade trees providing both privacy and a continued sense of permanence on the street. Last but not least, all employees and sub contractors are considerate, friendly and respectful. We have had several other builders working on our street over the last few years and our entire neighborhood has noticed and appreciated the excellent standards that Finnegan Development has demonstrated. It has been a pleasure!"
~Liz & Leo, Lexington neighbor
"Ben and the Finnegan team was very professional, notifying neighbors of general schedule and key dates. While some noise and inconvenience cannot be avoided, they communicated early and often and helped minimize the disruption. The site was always well organized and safe, including a construction fence. They were courteous, and one time they even helped me on a maintenance issue on my own home. Today, our neighborhood has a beautiful new home that is a great addition to our neighborhood."
~Matt, Lexington neighbor
"Ben and his crew have been outstanding in keeping us informed and up to speed with the project milestones and critical steps (major demolition, large trees removal, etc). Ben (and his workers and contractors) were always courteous, flexible and understanding of our needs as neighbors. There was no instance in which we were surprised or disappointed by anything related to the project that would affect us or our property . All in all, great experience, our neighborhood looks awesome with the new home you guys built! "
~Francesco, Lexington neighbor
"Construction is by its nature, disruptive. Ben and the Finnegan team went out of their way to work with us as neighbors, encouraging us to reach out if we had concerns, and offering to make adjustments to avoid conflicting with any major events we were hosting at our home. We appreciated their collaborative spirit and open communication throughout the project."
~Amy, Lexington neighbor
"We are so proud to partner with Ben and his group, as our mission to support non-profits in our own back-yard are very aligned. He walks the talk of giving back to a community that has given us so much personally--and professionally."
~Leslie Zales, former Chair of Community Endowment of Lexington
"Finnegan Development’s generous donation helped underwrite the Lexington PMC Kids Ride, and it allowed us to donate 100% of all the dollars raised by riders to life-saving cancer research at the Dana-Farber Cancer Institute. Furthermore, Finnegan's donation shows support of the Lexington community and its fight against cancer."
~Cindy Kuechle, Lexington PMC Kids Ride Committee
"The Lexington Symphony used their funds to support an important educational program for children, the grant supported the ‘Orchestrating Kids Though Classics’ music education program where every Lexington 3rd grader, and thousands of children from surrounding communities, hear a real live orchestra, learn the history of classical music, and are often inspired to play an instrument – a lifelong impact. "
~Deborah Rourke, Lexington Symphony Development Director
"Finnegan Development’s core is a dedication to supporting and participating in organizations that serve and strengthen the community. We at the Lexington Education Foundation are honored and enormously grateful to be part of (their) Community Promise."
~Janice Litwin, Lexington Education Foundation’s Co-President